Our advice? Microsoft should simply give up and retire it at this point. It’s hard to believe that after all these years Microsoft still can’t nail a decent spam filter. On the other hand, Outlook’s integrated spam filter is still not quite fully cooked. The social networking built into Outlook is, for now, not even half-baked - it’s maybe quarter-baked - but it’s a sign of interesting things to come once the proper Facebook and MySpace hooks are rolled out. The little things Microsoft has done to Outlook are just as welcome, like a much richer to-do bar (the rightmost pane), better search and Quick Steps, which are basically e-mail management macros built into the app. It’s more intelligent and more capable than anything Gmail currently has. Sick of it? Click the Ignore button and you’ll never see a reply to that thread again. If you need it, a twisty lets you see every message in the thread with a single click. Put simply, it lumps all replies to a message into a single item in the message list, eliminating the inbox full of “Re:” this and “Re:” that. The biggest switch is the new Conversation View, and once you start using it you’ll wonder how you ever got on without it. Outlook is the most upgraded weapon in the Office arsenal. In fact, the ribbon has now been extended to the entire Office lineup, and it can finally be customized, a long overdue feature. The overall look and feel of Office 2010 is similar to Office 2007, so if you’ve become accustomed to the “ribbon” (Microsoft says its studies show it saves users lots of time and prevents mistakes from being made), you’ll have no trouble transitioning to Office 2010. It also boasts integration with Microsoft’s much-ballyhooed Web Apps, a potential Google Docs competitor that lets you create and edit documents using a free web-based interface. The suite on the whole is compelling but, in typical Office fashion, has more software than any sane person could possibly need. Office 2010 arrives, heralding more than 100 new and improved features.
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